SafeNet Infotech Pvt Ltd ( www.safenet-inc.com )
http://www.ChetanaS.org
SafeNet, Inc, has become a global security powerhouse with 25 years experience in developing, deploying, and managing the most comprehensive product lines in security technology. SafeNet is now selling a complete and comprehensive set of technology to a broad customer set including government, large financial institutions, mid-sized firms, OEMs, and individual consumers. SafeNet supports more than 5,000 customers, with distribution channels extending across more than 100 countries. SafeNet Worldwide SafeNet Inc. operates all over the world

Technical Support Executive (C/C++)

Job Description :
- The Technical Support Engineer will play a critical role in providing technical assistance for SafeNet's global customer base.
- The job involves handling and resolving complex technical queries and issues in the areas of product functionality or architecture and defect correction

Key Responsibilities:
- Developing a deep knowledge of SafeNet's range of embedded products
- Communicating with corporate customers via telephone, email, or other media as applicable regarding technically complex problems identified in SafeNet's software products, and maintaining effective customer relations
- Resolving technically complex, mission critical, or politically sensitive customer issues, and maintaining ownership of the issue until it is resolved completely

Desired Skills :
- 6 months-2 yrs Experience in application support will be preferred.
- Graduation in Engineering / or a Post graduate degree in Computer Sciences
- Good programming (C/C++) background with Strong customer orientation, accurate and logical problem solving skills, excellent communication skills, the ability to work in a team and strong code debugging skills are essential

Job Location : Noida
http://www.ChetanaS.org
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